Case Study

Durgin-Park – Historic Building Wiring

Durgin-Park is one of the oldest continuously running establishments in America. This restaurant has been serving locals and tourists in Faneuil Hall for over a hundred years. When the General Manager, Patricia Reyes, was preparing to install a new point-of-sale system at the restaurant, she contacted KTS to evaluate and upgrade wiring in the 180 year-old building.

KTS brought two essential capabilities to the Durgin-Park table:

1. Expertise
2. Flexibility

Effectively and efficiently working on wiring and cabling in old, historic buildings is a skill. KTS has a proven track record of repairing, replacing and upgrading wiring and cabling in many old (and many historic) buildings in the Greater Boston area. The first task was to determine the architecture of the communications network; easier said than done. Once KTS had the architecture defined, the team could focus on testing the wiring, defining the pathway for new or replacement cables and ensuring the communications infrastructure would support the new POS system.

Testing, repairing and replacing cables in a restaurant requires scheduling accuracy and flexibility. The work to be done cannot be scheduled in a Monday to Friday 8-5 timeframe. The KTS team scheduled and completed all work in 3 hour per day increments prior to Durgin-Park opening. Wiring was tested, repaired and verified without any disruption to this famous restaurant’s operations.